Pack your order: Please ensure that all items are securely packed in the original packaging.

Download the return form: You can download the return form here.

Send your package to:
Airback BV
Willemsparkweg 35
1071GP Amsterdam
The Netherlands

Send the tracking number: Once your package is shipped, please send the tracking number to

Refund process: Upon receiving your returned product, we will carefully inspect it to ensure everything is in order. We aim to process refunds within 7 days of receiving the returned item.

If you have any questions or need further assistance, please don't hesitate to contact us at We're here to help.